It's amazing the load of big words, big empty words and the scheming way the kenyan corpotates and government entities use to impress us on the face and then hit us when we seek their services.
If you still don't know what am talking about:~~
1. just walk few blocks from your home, walk to the gate of your company, institutions of your nearest government office.
2. Look at that board that is displaying the "SERVICE CHARTER", or pick a glorified bronchure and read through.
2. So have you read the missions and visions in those boards??? Is the bronchure indicating the services offered and how efficiently they will be offered???
NOW!!! DO YOU BELIEVE THEM?? DO THEY DO THOSE THINGS??
We are entangled in a country of big word speak, the art of Empty big words. think about it we talj about it later.
Efficiency is doing the right things
Effectiveness is doing the things right